SLRTDC

GRIEVANCE REDRESSAL COMMITTEE

As per the university norms and requirement every college needs to form their college grievance cell for solving the issue raised by the students.

Grievance Cell
The function of the cell is to look into the complaints lodged by any student, faculties and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the members in person, or in consultation with the officer in-charge Students’ Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the Grievance Cell .

Objectives of the Cell:
The objective of the Grievance Cell is to develop a responsive and accountable
attitude amongall the stakeholders in order to maintain a harmonious educational
atmosphere in the institute.

A Grievance Cell should be constituted for the Redressal of the problems
reported by theStudents of the College with the following objectives:

  • Upholding the dignity of the College by ensuring strife free atmosphere in the
    College through promoting cordial Student-Student relationship and Studentteacher relationship etc.
  • Encouraging the Students to express their grievances / problems freely
    and frankly,without any fear of being victimized.
  • Suggestion / complaint Box is installed in front of the Administrative Block
    in which the Students, who want to remain anonymous, put in writing their
    grievances and their suggestions for improving the Academics / Administration
    in the College.
  • Advising Students of the College to respect the right and dignity of one
    another and showutmost restraint and patience whenever any occasion of rift
    arises.
  • Advising All the Students to refrain from inciting Students against other
    Students, teachers and College administration.
  • Advising All the Students to refrain from inciting Students against other
    Students, teachers and College administration.
  • Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the
    notice of the Principal.

Grievance Redressal Procedure

  1. The Students/Faculties having grievance can directly approach grievance
    cell and lodge his/her complaint in prescribed form provided by the cell
    or can drop the complaint in the Suggestion Box or can download the
    Grievance form available on the college website and email the Scanned
    Copy of filled form on grievance@slrtdc.in.
  2. The Suggestion Box is opened every Saturdays, the convenor of
    Grievance committee, after verifying the facts and the papers concerned
    and having discussion with the Chairman will place the matter before the
    committee for investigation within three days from the receipt of the
    compliant.
  3. The Grievance Cell will act upon those cases which have been received
    along with the necessary documents.
  4. The Cell should meet and resolved the grievance within fifteen days from
    the date of the grievance raised.
  5. The Cell will assure that the grievances has been properly solved in a
    stipulated time limit.
  6. After investigation, the cell will call both the parties for hearing and while
    passing any order grievance at any level the relevant provisions of Act/Regulations are kept in mind and no such order should be passed in contradiction of the same.
  7. After the grievance is resolved the complainant must fill the feedback
    form available on website.

Composition: The grievance Redressal cell of the institute having provision of
teaching staff has its members and Principal as the chairman.
The following staff members are in the charge of cell:

Application for Redressal of Student Grievance’s
Student Grievance Feedback Form

ParticularsDescription
Activity:Orientation Program (2018-2019)
Activity level:Committee
Title:Orientation Program.
Organized by:Grievance & Counseling Committee
Venue:Room no. 107 of Shree L.R. Tiwari Degree College.
Date:17th August, 2018
Time:11.00 a.m
Objective of event:

1.To create awareness amongst the students, teaching and non-teaching staff about the grievance cell.

2.To explain its role in addressing grievances.

Expected Outcomes of event:

1.   Information regarding the committee’s grievance redressal mechanism was clear to the audience.

2.Clarified the purpose of the College’s grievance cell.

Targeted Participants:All students of each Department.
Total Participants:60
Resource Person: Asst. Prof. Kshitij Jha
Methodology used:Classroom Seminar
Supportive DocumentsSupporting Documents
ParticularsDescription
Activity:Orientation Program (2018-2019)
Activity level:Committee
Title:Orientation Program.
Organized by:Grievance & Counseling Committee
Venue:Room no. 107 of Shree L.R. Tiwari Degree College.
Date:17th August, 2018
Time:11.00 a.m
Objective of event:

1.To create awareness amongst the students, teaching and non-teaching staff about the grievance cell.

2.To explain its role in addressing grievances.

Expected Outcomes of event:

1.   Information regarding the committee’s grievance redressal mechanism was clear to the audience.

2.Clarified the purpose of the College’s grievance cell.

Targeted Participants:All students of each Department.
Total Participants:60
Resource Person: Asst. Prof. Kshitij Jha
Methodology used:Classroom Seminar
Supportive DocumentsSupporting Documents
ParticularsDescription
Activity:Orientation Program (2019-2020)
Activity level:Committee
Title:Orientation Program.
Organized by:Grievance Committee
Venue:Room no. 107 of Shree L.R. Tiwari Degree College.
Date:20th August, 2019
Time:12.30 p.m
Objective of event:

1.To create awareness amongst the students, teaching and non-teaching staff about the grievance cell.

2.To explain its role in addressing grievances.

Expected Outcomes of event:

1.Information regarding the committee’s grievance redressal mechanism was clear to the audience.

2.Clarified the purpose of the College’s grievance cell.

Targeted Participants:All students of each Department.
Total Participants:60
Resource Person: Asst. Prof. Kshitij Jha
Methodology used:Classroom Seminar
Supportive Documents:SUPPORTING DOCUMENTS
ParticularsDescription
Activity:Orientation Program (2020-2021)
Activity level:Committee
Title:Orientation Program.
Organized by:Grievance Committee
Venue:Online – Zoom Meet.
Date:11th August, 2020
Time:12:30 p.m
Objective of event:

1. To create awareness amongst the students, teaching and non-teaching staff about the grievance cell.

1.To explain its role in addressing grievances.

Expected Outcomes of event:

1.Information regarding the committee’s grievance redressal mechanism was clear to the audience.

2.Clarified the purpose of the College’s grievance cell.

Targeted Participants:All students of each Department.
Total Participants:51
Resource Person: Asst. Prof. Saee Sawant
Methodology used:Online – Zoom App
Supportive DocumentsSUPPORTING DOCUMENTS
ParticularsDescription
Activity:Orientation Program (2021-2022)
Activity level:Committee
Title:Orientation Program.
Organized by:Grievance Committee
Venue:Room no. 107 of Shree L.R. Tiwari Degree College.
Date:22nd August, 2021
Time:12.30 p.m
Objective of event:

1. To create awareness amongst the students, teaching and non-teaching staff about the grievance cell.

2. To explain its role in addressing grievances.

Expected Outcomes of event:

1.Enable the audience to know about the Grievance Redressal Mechanism of the committee .

2.Helped to understand the role of the grievance cell in the college.

3.Enable the students, teaching and non teaching staff to understand their role in maintaining the decorum in the college premises.

Targeted Participants:All students of each Department.
Total Participants:62
Resource Person: Asst. Prof. Saee Sawant
Methodology used:Classroom Seminar
Supportive DocumentsSupporting Documents
ParticularsDescription
Activity:Orientation Program (2022-2023)
Activity level:Committee
Title:Orientation Program.
Organized by:Grievance Committee
Venue:Room no. 107 of Shree L.R. Tiwari Degree College.
Date:13th August, 2022
Time:12:30 p.m
Objective of event:

1. To create awareness amongst the students, teaching and non-teaching staff about the grievance cell.

2. To explain its role in addressing grievances..

Expected Outcomes of event:

1.Enable the audience to know about the Grievance Redressal Mechanism of the committee .

2.Helped to understand the role of the grievance cell in the college.

3.Enable the students, teaching and non teaching staff to understand their role in maintaining the decorum in the college premises.

Targeted Participants:All students of each Department.
Total Participants:46
Resource Person: Asst. Prof. Saee Sawant
Methodology used:Classroom Seminar
Supportive DocumentsSupporting Documents