Hospitality Industry has been a continuous development and expansion industry. Almost, 9% to 12% of total revenue has been a contribution to the nation. However, it has been badly hit hard during the ongoing pandemic period, compare to other industries. Along with the other sectors, Hospitality was also on a standstill for quite a few months, the situation was very tough for both, employers and employees. There were salary cut downs, jobs were on stake, Tourism was completely shut down, Big brands were on the verge of closing due to lack of business, many small and medium entrepreneurs was force to shut down due to the financial crunches. According to the World Trade Organization, economy had declined from 13% to 32% at the time of COVID 19 pandemic. It has been affected regular economic activities and normal life of the people around the world. Both our lives and the economy were affected by the corona crisis like hardly ever before.
The UN World Tourism Organization estimates 75 million jobs at risk worldwide, As the world is slowly and gradually getting back on track by starting operations, traveling, using hotel accommodation, outing for food outlets, etc, and due to this the job offer became a wide array of careers. Employee’s started taking the new job opportunities; employed staffs salary was back on track through the appraisal was on hold Future Hoteliers can tap into AI to enable a more radical personalization through predictive analytics and customized on-property, real-time product recommendations essential both to the sector’s growth and guest satisfaction.
Customer services can also be enhanced through natural-language processing tools and Chabot’s while programmable robotics can deliver services with accuracy and consistency.
As an example, this summer the Norwegian airport company Avinor partnered with Amadeus to roll out an end-to-end touch less travel program to tackle the impact of Covid-19 and help restore traveler confidence ahead of Norway’s summer season.
The new system allows passengers to check-in, drop their bags, pass through security and board the aircraft without interpersonal contact or touching physical machines by using a barcode linked to Amadeus’ cloud-based passenger handling platform. This state-of-the-art touch less travel programme is just one way that technology and hospitality leaders worked together to literally eliminate pain points from the customer journey. Because those entering the Hospitality field today will influence tomorrow’s cutting-edge technology and fortifies new collaborations, an education that provides a strong foundation in soft, hard and digital skills has become essential.
The future of the hospitality industry will include even more focus on workplace sanitation, new protocols of health, safety, and hygiene of spaces. With the industry taking on new challenges, the opportunities for graduates to learn new skills will be increased. The new parameters for hiring will include communication, entrepreneurial skills, understanding concepts like responsible travel, sustainability skills, etc. The fresher’s will not only have a chance to learn in these extraordinary situations but also to contribute to this changing lifestyle and setting new industry trends. Once the sector recuperates and the operations resume, the industry will be ready with new policies and operations to reboot its services giving priority to health and hygiene.
- Food and Drink The food and beverage industry is professionally known by its creators as F&B the largest segment in the tourism industry. The F&B industry is estimated to supply 50% of all US foodstuffs today. It includes facilities that specialize in preparing food, snacks, and beverages that will be served immediately on and off the premises. If the restaurant is part of a hotel, the services it provides can enhance the guest experience by providing excellent food and top-notch customer service. It can work collaboratively as part of other businesses, such as bowling alley or movie theaters.
- Tourism and Tourism Tourism and tourism are related to the services associated with moving people from one place to another. Buses, elevators, planes, ships, trains and more are all part of the tourism industry.A leisure trip is when a person spends money on lodging, food, and leisure while taking a vacation, and a business trip is when a person travels for work and spends money on sleep and food. Some people also use it for fun while on a business trip. The main function of tourism is to encourage people to travel. When people visit, be it business or entertainment, they spend money on hospitality.
- Accommodation Sleep means a place to stay for a while or a place to sleep for one or more nights. Luxury hotels, new hostels, old hostels, campgrounds, motels and other businesses that provide overnight accommodation are available in the accommodation industry. Businesses that enter markets in other parts of the market such as business travelers, leisure travelers, long-term travelers, budget travelers, and special travelers such as government employees, airlines, and the military.
- Entertainment Recreation is any activity that people do for relaxation, relaxation, and recreation. The goal of recreation is to rejuvenate a person’s body and mind. Any business that provides leisure activities, relaxation and recreation, physical and mental rehabilitation is in the entertainment business. The entertainment industry offers sports such as film or theater, attractions that are of special interest to tourists such as zoos and museums, spectator games and live entertainment are all part of the entertainment business.