Communication skills
Follow the seven C’s of communication clarity, correctness, conciseness, courtesy; concreteness, consideration and completeness, this are the list of principles. Hotel manager should able to convey the message, duties in advance to go smoothly and these qualities should be passed to all his staffs.
Leadership Qualities
Leadership qualities are the main aspect to run the entire show. The leader should have the Vision, Inspiration, Strategic & Critical Thinking, Interpersonal, Communication, Authenticity & Self-Awareness, Open-Mindedness & Creativity, Flexibility, and Responsible.
Basic level of Education
He should be a basic Degree or Master certified person in hotel management/hospitality study. This will help him to understand the basic rules and terms of this business.
Multitasking
The Hotel manager should have the capability of doing multi tusking in busy environment by focusing on the details, excellent thinking skills, and time-management to achieve the deadlines of course with the help of the staffs to avoid wasting of time.
Criticism as a challenge
Punctuality
Strive to Improve
Prepare for Emergency
Pick You Mentor
The Hospitality industry is a well-knit community. People are willing to help. All you need to do is to reach out to the right people. It is always advisable to have a mentor who can guide you and one that can share his or her experiences in the industry so that you can grow professionally and personally. A mentor helps you enhance your career. This is even more important if you have recently climbed up the ladders to become a hospitality manager. The advantages of having a mentor are limitless.